Chrysalis Supported Association
Chrysalis Supported Association is a registered provider of social housing, specialising in providing accommodation and support to vulnerable adults across the UK. We are defined by the people and neighbourhoods we serve and our commitment to delivering social good. The purpose of our organisation is articulated through our Vision, Mission and Values.
About Chrysalis Supported Association
Chrysalis Supported Association Limited (CSA), as a Registered Social Landlord (Housing Association), continues to pride itself on delivering effective and appropriate intensive housing management services to all of its vulnerable tenants. These intensive services not only ensure that tenants are living in safe and well-maintained homes with the right support, but also promote tenancy sustainment and independence regardless of the tenants needs.
Executive Team
Maxine Gall
Director of Housing
Nick Askew
Operations Manager
Non-Executive Members
Kevin Barker-Lee
Non-Executive Director & Chair
Nora Law
Non-Executive Director
Christopher Strange
Non-Exectuvie Director
Claire Starmer
Non-Executive Director
David Leech
Non-Executive Director & Audit Subcommittee Chair
Tenants Charter
Housing associations that adopt the Together with Tenants charter are making six commitments.
Relationships
Housing associations will treat all residents with respect in all of their interactions. Relationships between residents and housing associations will be based on openness, honesty and transparency.
Communication
Residents will receive clear, accessible and timely information from their housing association on the issues that matter to them, including important information about their homes and local community, how the organisation is working to address problems, how the organisation is run, and information about performance on key issues.
Voice & Influence
Housing associations will seek and value the views of residents, and will use this information to inform decisions. Every individual resident will feel listened to by their housing association on the issues that matter to them and can speak without fear.
Accountability
Residents will receive clear, accessible and timely information from their housing association on the issues that matter to them, including important information about their homes and local community, how the organisation is working to address problems, how the organisation is run, and information about performance on key issues.
Quality
Residents can expect their homes to be good quality, well maintained, safe and well managed.
When Things Go Wrong
Residents will have simple and accessible routes for raising issues, making complaints and seeking redress. Residents will receive timely advice and support when things go wrong.