Safehouse Support Worker

The Chrysalis Group is a Group of commercial, charitable and not-for-profit subsidiary companies with expertise, accreditation and awards spanning specialist supported housing, support and care services for individuals in recovery from addiction, domestic abuse support and property development. Each subsidiary plays a key role in supporting vulnerable individuals and communities while meeting the Group’s charitable objectives.

Opoka is a subsidiary of the Group and provides emotional support and guidance to women and children escaping domestic violence. Our services are delivered by specially trained bilingual IDVA’s, DV Outreach workers, Counsellors and Helpline & Crisis Response workers, as well as a team of volunteers, peer mentors, and community champions across the region.

We are seeking a Support Worker who will provide high quality practical and emotional support to women and children escaping domestic violence seeking refuge in our safe houses. You will oversee the smooth running of our safe houses and work alongside our Housing Team to provide an intensive housing management in our safe houses.

You will be bilingual in Polish and English and be able to converse fluently as organisational and communication skills are a key element to this role. You will have an understanding of safeguarding and domestic violence whilst bringing a trauma-informed and non-judgemental approach to this highly sensitive and confidential role.

High levels of time management skills and the ability to accurately enter highly confidential information into our databases so that your fellow team members can follow individuals’ caseloads are essential.

As this role is working with women and children in extremely vulnerable situations, the post is only open to women applicants and as this role provides regulated activities under the Disclosure and Barring Service (DBS), candidates are required to undertake an enhanced DBS check.

You will hold a full UK driving licence as you will be visiting our safe houses daily